MOVE is a cloud-based communication and order management platform that streamlines how dealerships, distributors, and service centers handle parts orders. It replaces scattered emails, phone calls, and handwritten notes with one organized, real-time photo-based order system.

MOVE replaces phone calls, emails, and handwritten notes with a unified photo-based order form, ensuring every order starts accurately, remains trackable, and is completed quickly using today’s best technology.

MOVE is built for OEM parts departments, independent distributors, fleet service centers, and body shops. It supports both automotive and heavy-duty applications with flexible configurations.

Both. MOVE was developed for the heavy-duty truck space and supports automotive dealerships, truck centers, and any parts department that handles complex order workflows.

Yes. MOVE was built for multi-rooftop dealerships, fleets, and OEM networks. You can manage all locations under one admin view with separate order queues, permissions, and billing for each.

Absolutely. Service writers and technicians can use MOVE to send photos, VINs, and requests directly to the parts counter — even from mobile devices. This reduces walk-ins, phone calls, and interruptions.

MOVE doesn’t replace — it organizes. It becomes your dealership’s structured communication hub, so orders stop slipping through the cracks while maintaining team-wide visibility.

Yes. MOVE’s admin dashboard displays response times, order accuracy, top customers, and communication metrics — helping parts managers make data-driven decisions to grow fixed-ops revenue.

Faster communication and fewer mistakes mean happier customers. Dealerships using MOVE report near-perfect order accuracy and higher repeat business from shops, fleets, and retail buyers who value speed and precision.

Yes. MOVE is API-ready and built to sync or export data into your existing systems — without disrupting current workflows.

MOVE’s order forms let users attach warranty tags, core part photos, and notes directly to the request — keeping everything tied to the original order for audit and traceability.

Yes. MOVE supports English and Spanish, with localization options for additional regions available upon request.

MOVE runs on Microsoft Azure with encrypted data storage, role-based access, and 99.9% uptime reliability — the same infrastructure trusted by major OEMs and enterprise platforms.

MOVE is hosted securely on Microsoft Azure — the same enterprise cloud used by OEMs and Fortune 500 companies. Data is encrypted in transit and at rest.

Yes. MOVE supports audit trails, role-based permissions, and secure data retention aligned with dealership IT and OEM compliance requirements.

Yes. MOVE aligns with Azure’s enterprise compliance frameworks including GDPR, HIPAA, and ISO 27001-level standards.

Most dealerships are live in under a week — with full training and branded setup included. Smaller teams can often go live within 48 hours.

Yes. MOVE includes full onboarding assistance, branded configuration, and training for your team so you’re ready to process orders right away.

Our team offers onboarding support, live chat, bilingual help, and dedicated account management for enterprise networks.

Yes. We can securely import customer lists, historical orders, and contact data as part of your setup.

MOVE offers tiered pricing starting at $149.99/month with a free 30-day trial. Plans scale by dealership size, order volume, and features — from Starter to Enterprise (with unlimited users and white-label branding).

Each plan includes a set number of processed orders and SMS messages. If your usage exceeds plan limits, overage billing applies transparently at a per-unit rate.

Yes. You can upgrade, downgrade, or modify your plan at any time. Changes take effect in the next billing cycle.

Yes. Networks with multiple rooftops qualify for bundled pricing and consolidated billing under a single account.

We accept major credit cards, ACH, and invoiced billing for enterprise accounts.

Yes. You can cancel at any time. Your account stays active through your billing cycle, and you can export all data before closure.

MOVE maintains 99.9% uptime backed by Microsoft Azure’s global infrastructure and redundancy.

Yes. MOVE scales seamlessly from a single parts counter to a nationwide network of dealerships and distributors.

Yes. MOVE offers OEM and enterprise branding options so your network maintains a consistent, professional experience.

Most teams notice improvements within the first week — faster responses, fewer errors, and measurable time savings that often turn into thousands in recovered revenue each month.

The system flags it as “Accepted — Pending Dealer Review,” allowing your parts team to verify totals and finalize payment before processing.

Dealerships using MOVE report faster response times, higher order accuracy, and greater monthly order volume. Most see measurable ROI within the first 30 days.

By centralizing all messages, photos, and requests, MOVE eliminates confusion between service, parts, and customers — improving collaboration and accountability.

Yes. MOVE’s API and export features allow reporting data to feed into external BI tools, dealership dashboards, or OEM reporting portals.

Yes. You can schedule a live demo or start a free 30-day trial directly from our website.

Yes. MOVE partners with OEMs, technology providers, and distributors for reseller, affiliate, and white-label opportunities.