MOVE creates a discrete communication channel for your parts ordering business operations.
Software Overview
MOVE’s cloud-based software platform works with the modern technology tools we use daily, our smartphones and computers, to create a robust white-labeled network environment that our customers can leverage to control, track, and optimize how they sell parts.
The MOVE Cloud-based Platform consists of two main parts:
Custom Branded Progressive Web App
Allows both general public customers and service technicians to generate fast orders using short forms and pictures. A built-in VIN scanner ensures that every order starts accurately and is detailed for fast identification and order processing.
Browser-Based Communications Platform
Provides a complete parts order processing dashboard and communications hub that not only tracks incoming parts orders but also connects parts ordering professionals with their customers, parts technicians, team members, and service underwriters.
MOVE offers complete part-order sales execution, language translation, warranty tracking, and robust analytics and reporting tools to provide real-time performance data your team can act on.
Scalability
The MOVE Platform allows your business to build a communication network for all its locations. Your Master Headquarters Account provides the control you need to scale your network according to your organization’s size and needs.
Build your Network
Your Master Admin Panel allows you to monitor all activities and sales of each location within your network. Master Headquarters Accounts can create as many Location Sub-Accounts as needed.
Master Headquarters Accounts have access to the activity and sales of their Location Sub-Accounts, providing regional managers with a comprehensive view of each location’s performance.
Custom Domains
Your customers trust you, and the software you use to communicate with them must look and feel like yours! MOVE’s onboarding team will work with your IT team to enable a custom domain feature for your MOVE Platform.
Our technical team will configure our platform servers to serve your custom-branded MOVE Platform through your business domain – https://www.yourbusiness.com
This capability will ensure your business’s trust and brand to your customer network and allow the MOVE Platform to appear and function like your business’s own custom software technology.
Distribute your Network
You must share your custom MOVE mobile application with your Customers and distribute it to your Parts Technicians to shift ordering behavior to your new Part Ordering Platform.
When your new Master Headquarters account is set up, unique distribution links are created that can be sent to your part technicians as links in emails or QR codes on printed mailers.
Your onboarding team will provide instructions for inviting your technicians and customers to install and sign up for your new Custom Branding Part Ordering Application.
Security & Support
When trusting your business’s part-ording operations to a cloud-based software solution, security and support should undoubtedly be at the top of your mind.
Microsoft & Azure Security
The MOVE Platform has been built utilizing the most stringent and secure coding methods and is hosted on the world’s most secure cloud computing platform.
Leveraging Azure’s advanced security features, we provide multi-layered protection, including encryption at rest and in transit, rigorous identity and access management, and continuous monitoring for threats and vulnerabilities.
Our solution adheres to industry-leading compliance standards like GDPR, HIPAA, and ISO 27001, ensuring your data is handled with the highest level of care and legal adherence.
By choosing our Azure-powered MOVE Platform, you’re not just getting a service; you’re investing in a secure, reliable, and compliant platform that scales with your business while safeguarding your most valuable digital assets.
Weekly Training Webinars
Your team will continue to grow as you build out your MOVE network. Ongoing training will be needed and available for your team members to view and participate in virtually. Weekly 20-minute webinars will focus on the basics of using the MOVE Platforms dashboard features so your team can make the most of our Platform.
How-To On-Demand Videos
MOVE will provide an ongoing training and support web portal that will contain an entire library of How-to video content that you and your team can access at any time. These short videos will guide you through all the major features and capabilities of the MOVE Platform providing refresher training and ongoing learning.
24-7 Technical & Chat Support
The MOVE Platform offers live chat support 24/7. Our technical team is ready to assist you in real-time, day or night.
