MOVE creates a discrete communication channel for your parts-ordering business operations.
Directly connect your customers with your parts-ordering professionals to provide the most efficient communications for generating, placing, processing, and quoting parts orders.
Software Overview
MOVE’s cloud-based software platform works with the modern technology tools we use daily, our smartphones and computers, to create a robust white-labeled network environment that our customers can leverage to control, track, and optimize how they sell parts.
The MOVE Cloud-based Platform consists of two main parts:
Custom Branded Progressive Web App
Allows both general public customers and service technicians to generate fast orders using short forms and pictures. A built-in VIN scanner ensures that every order starts accurately and is detailed for fast identification and order processing.
Browser-Based Communications Platform
Provides a complete parts order processing dashboard and communications hub that not only tracks incoming parts orders but also connects parts ordering professionals with their customers, parts technicians, team members, and service underwriters.
This platform provides the ultimate tracking and control over your parts-ordering business.
It provides complete part-order sales execution, language translation, warranty tracking, and a robust analytics and reporting tool to provide the hard numbers and data you need in real-time.
Scalability
MOVE allows you to establish a communication network for all your locations, with the flexibility to scale the network according to your organization’s size.
Build your Network
Your MOVE account includes an Admin panel that enables you to monitor all activities and sales within your network. Each Master Headquarters Account can be expanded to create several other Location Sub-Accounts. Master Headquarters Accounts have access to the activity and sales of their Location Sub-Accounts, providing you with an unparalleled view of your network’s performance.
Custom Domains
The MOVE Platform is designed as a white-label software solution for your parts-ordering business. To set up your account, you will provide your business domain information: www.mybusiness.com. Our technical team will configure our platform servers to serve your custom-branded MOVE Platform through your business domain. This feature will ensure the trust and brand of your business to your customer network and make the MOVE Platform appear and function as your business’s own software and technology.
Distribute your Network
If you can’t easily share & build your customer network, your customers will not adopt and use your software to place parts orders. We will provide your team with distribution links and instruction communications that you will use to invite your technicians and customers to install and sign up for your Custom-Branded web application.
Security & Support
When trusting your business’s part-ording operations to a cloud-based software solution, security and support should undoubtedly be at the top of your mind.
The MOVE Platform has been built utilizing the most stringent and secure coding methods and is hosted on the world’s most secure cloud computing platform.
Microsoft & Azure Security
The MOVE Platform has been built utilizing the most stringent and secure coding methods and is hosted on the world’s most secure cloud computing platform.
Leveraging Azure’s advanced security features, we provide multi-layered protection, including encryption at rest and in transit, rigorous identity and access management, and continuous monitoring for threats and vulnerabilities.
Our solution adheres to industry-leading compliance standards like GDPR, HIPAA, and ISO 27001, ensuring your data is handled with the highest level of care and legal adherence.
By choosing our Azure-powered SaaS, you’re not just getting a service; you’re investing in a secure, reliable, and compliant platform that scales with your business while safeguarding your most valuable digital assets.
Dedicated Customer Success Representative
Every MOVE Platform account has a dedicated customer success representative to help you and your team optimize and operate your MOVE network at the highest level. They will provide all of your initial on-boarding, training, and platform set-up, ensuring you can start using MOVE at your business quickly and efficiently.
Our Customer Success Representatives are available from 7:00 am to 7:00 pm, Monday through Friday, Eastern Standard Time.
Weekly Training Webinars
Your team will continue to grow as you build out your MOVE network. Ongoing training will be needed and available for your team members to view and participate in virtually. Weekly 20-minute webinars will focus on the basics of using the MOVE Platforms dashboard features so your team can make the most of our Platform.
How-To On-Demand Videos
MOVE will provide an ongoing training and support web portal that will contain an entire library of How-to video content that you and your team can access at any time. These short videos will guide you through all the major features and capabilities of the MOVE Platform providing refresher training and ongoing learning.
24-7 Technical & Chat Support
The MOVE Platform offers live chat support 24/7. Our technical team is ready to assist you in real-time, day or night.
